Domains and branding

Two screens, both for owners and admins: Admin → Domains for where reports are served from, and Admin → Branding for how your organisation appears to readers and where its email comes from.

Custom domains#

By default, reports are served from the shared content host. A custom domain such as reports.yourcompany.com serves them from your own hostname instead, still behind the same sign-in and access checks.

1. 1

   Add the hostname

   Enter it and choose Add domain. It starts as Awaiting DNS.

2. 2

   Prove you own it

   At your DNS provider, add the TXT record the page shows: its name is _deliverd-verify. followed by your hostname, and its value is the token beside it. Then choose Verify. DNS changes can take a few minutes; the domain is also re-checked automatically.

3. 3

   Point it at us

   Add the CNAME record the page shows, from your hostname to the content host. Verifying proves ownership; only this record makes the hostname load. A bare domain such as yourcompany.com cannot hold a CNAME: use your provider's ALIAS or ANAME record, or a subdomain.

4. 4

   Wait for the certificate

   Once verified, a certificate is issued, usually within minutes, and the domain starts serving. On deployments that issue certificates by hand the row says so.

Serving

Verified and in use.

Awaiting DNS

Added, but the TXT record has not been found yet.

Not verified

The last check failed; the reason is shown under the records.

Disabled

Not serving, and not counted against your plan's limit.

On a serving domain, Use for report links makes it the one new report links are built with; the badge report links use this marks it. Links you have already shared keep working, because every active domain keeps routing. A subdomain of the shared parent that the deployment operates needs no CNAME, because it is already covered.

Branding#

On the Free plan, readers see Deliverd's name and colours. On Team, Business, Enterprise, they see yours, set here:

Name

Your organisation's name, shown to readers in place of ours.

Accent colour

A hex colour such as #1650c8, shown as a rule above the report header and on your portal. Leave it empty for the default. If text would be hard to read on it, you are warned, and it is still used.

Logo

PNG, JPEG, GIF or WebP, up to 1 MB. It is stored and served from your report pages, so it cannot break if your website moves. SVG is not accepted, because an SVG can carry scripts.

Report URL prefix

Your organisation's short name, which report addresses begin with. The page shows an example.

Sending domain#

Until you add one, notifications come from Deliverd's own address, and emails to your readers carry our name, not yours: mail branded for you but sent from us looks like a forgery to spam filters and to people. A verified sending domain fixes both. It is available on the plans that show your own branding: Team, Business, Enterprise.

1. 1

   Add the domain

   Under Sending domain, enter the address to send from, such as noreply at yourcompany.com, and choose Add domain.

2. 2

   Add the DNS records

   Add each record in the table at your DNS provider, then choose Verify. The records stay on the page afterwards, so you can see what keeps your mail deliverable.

3. 3

   Check it says Sending

   Once verified, the badge reads Sending, and email to your readers comes from your address with your branding.